INFORMATION FOR PROVIDERS

 

Who is Gravie?

Gravie Administrative Services LLC is a licensed Third Party Administrator that administers self-funded medical plans for employers. Benefits are administered through Gravie with leased networks through PreferredOne, Cigna and PHCS/Multiplan.



EDI

Gravie has unique payer ID’s for electronic claims submissions and verifying eligibility and coverage. To route claims electronically or verify eligibility, please use the corresponding payer ID.

Gravie encourages use of electronic transactions and electronic claim submission whenever possible.


 

How Do I Verify Patient Eligibility and Coverage?



PreferredOne


 

Where Do I Submit Claims?

Look for the network logo on the insurance card and follow the instructions below:




Cigna

All providers submit claims electronically using the EDI payer ID 62308 or mail claims to PO Box 188061, Chattanooga, TN 37422-8061. Cigna is a national network.

 



PreferredOne

WITHIN MINNESOTA

  • PreferredOne providers submit claims electronically using the EDI payer ID GRAVIE or mail claims to PO Box 1527, Minneapolis, MN 55440-1527.
  • Out of network providers submit claims by mail to Gravie Administrative Services LLC, PO BOX 3465, Minneapolis, MN 55403.


OUTSIDE MINNESOTA: PreferredOne Travel Network

  • PreferredOne members who are traveling outside of Minnesota will use the PHCS/Multiplan network.
  • All providers outside Minnesota follow the instructions below for PHCS/Multiplan.





PHCS/Multiplan

All providers submit claims electronically using the EDI payer ID GRAVIE or mail claims to Gravie Administrative Services LLC, PO BOX 3465, Minneapolis, MN 55403.



Have Pharmacy Benefit Questions?




For pharmacy related questions call Magellan RX at 800.424.0472.




For pharmacy related questions call Cigna at 800.835.3784

  • For Prescription Drug Prior Authorization Requests, please call 833.486.3239
    • If this is an urgent prescription, have the member call Cigna Customer Service at 800.325.1404.



How Do I Get in Touch?

For benefits, eligibility and claims status call Gravie Provider Services:

  • 833.486.3239
  • Mon, Tue, Wed & Fri: 8AM - 5PM CT, Thu: 10AM - 5PM CT